2024 Tidewater Hokies ODU Tailgate Event Policies

No Refunds on Tickets Purchased for Any Reason

Due to expenses incurred to present events as well as costs associated with processing online ticket transactions, all ticket sales are final. We are unable to issue refunds on tickets purchased for any reason and the purchase of tickets for events constitutes your acceptance of the posted no refund policy.

By purchasing a ticket, you agree to our NO CANCELLATIONS OR REFUNDS policy on tickets purchased FOR ANY REASON, including but not limited to weather conditions, health matters/restrictions, changes in travel plans, unanticipated travel or other reasons.

Acceptable Behavior

We are all Hokies looking to have a good time on game-day. Therefore, we expect anyone who interacts with us, the Elation Staff, or a guest attending this event to be respectful and polite in line with the Virginia Tech Principals of Community. For the wellbeing of our community (and our sanity!), we have a strict zero tolerance policy for anyone who would interact or communicate in a belligerent, disrespectful, or otherwise unreasonable manner. If such interaction occurs during the event, the person responsible for such behavior will be immediately escorted out with no refund. We simply have a policy of refusing to serve anyone who is rude. If there is ever an issue, please discuss it with us politely and we will do everything we can to assist you.

Ticket Orders Subject to Review

All ticket orders we receive are subject to review and space availability. We reserve the right to not accept a ticket order we receive for any reason, including but not limited to the limited availability of space for certain events as well as the possible cancellation or postponement of the event along with circumstances due to errors and omissions. For example, if an event is close to being sold out, and we receive a ticket order for 10 reservations, when only 3 tickets are available, we will not be able to accept the reservation for 10 tickets due to the lack of space. In such a case, we will contact you as quickly as possible (within 24 hours, when possible) and void your transaction. In the event the payment has posted for an event where we are unable to accept your reservation due to space availability, we will immediately issue a full refund of your ticket cost. Please note refunds may take several days to post based on Paypal’s refund policy.

Ticket Transfer

We are glad to transfer your tickets to someone else as long as you notify us of the name of the guest attending in your place at least 48 hours before the event so we can make the necessary arrangements to transfer your tickets. Please e-mail tidewaterhokiespres@gmail.com for ticket transfers so that we may update our registration list.

Events Start on Time

Kindly note that events start on time and we are unable to offer refunds if you arrive late or at a location other than where the event is hosted. We unfortunately do not have control of traffic, parking, or other factors that may affect your timely arrival so we kindly ask that you allow sufficient time to reach the event on time. The starting time for events along with the correct address is listed on the online event description and the ticket purchase form.

Photos and/or Videos Will be Taken At Events

By taking part in Tidewater Hokies ODU Tailgate event, you grant the event organizers full rights to use the videos or photos taken during the event, including any reproductions or adaptations of the images for fundraising, publicity or other purposes to help achieve the goals of the organization. This might include (but is not limited to), the right to use any videos or photos for printed and online publicity, social media, press releases and funding applications.